bk95 Privacy Policy
Your personal information is completely safe with us — read this policy to learn in detail how bk95 collects, uses, and protects your data.
Introduction
bk95 is a safe and reliable online betting and casino platform for players in Bangladesh. Properly protecting the personal information you provide while using our services is one of our highest priorities. In this privacy policy we will explain in detail what types of information bk95 collects, why it collects them, how it stores them, and in what circumstances they may be shared with third parties.
By using the bk95.lat website or its mobile version, you agree to the terms of this privacy policy. If you have any questions or concerns about any part of this policy, please contact our support team.
What Information We Collect
Registration and Account Information
When creating an account on bk95, you are required to provide certain personal information. This information is necessary for us to operate our services correctly and to verify your identity.
- Full name and date of birth (for age verification)
- Email address and contact information
- Preferred username and password
- National ID or passport details for identity verification
- Payment information related to your bKash, Nagad, or Rocket account
Transaction and Financial Information
We keep a record of every financial transaction on your account. This includes:
- Deposit and withdrawal amounts and dates
- Payment method used (bKash, Nagad, Rocket)
- Bonus claims and wagering history
- Betting and gaming transaction history
Your minimum deposit amount is ৳300 and your minimum withdrawal amount is ৳1,000 — all details of these transactions are stored securely.
Automatically Collected Information
When you use our platform, some information is collected automatically, which helps us improve the quality of our services:
- IP address and device type
- Browser version and operating system information
- Time spent on the site and pages visited
- Cookie and similar tracking data (details below)
- Session data and login activity history
How Your Information Is Used
Service Operation and Improvement
bk95 uses your personal information for the following purposes:
- To create, manage, and verify your account
- To provide betting and gaming services
- To process transactions and confirm payments
- To provide bonuses, promotions, and VIP rewards
- To operate 24/7 Bangla support services
- To ensure platform security and prevent fraud
Legal Obligations
In some cases we are required to use your information to meet our legal obligations. This includes:
- Age verification — to provide services only to those aged 21 or above
- Identity verification to comply with anti-money laundering (AML) regulations
- To comply with applicable laws or directives from regulatory authorities
- To handle dispute resolution and legal claims
Communication and Marketing
Based on the information you have provided, we may contact you regarding the following:
- Important account-related notifications
- New bonus offers and promotional information (based on your consent)
- Security alerts and updates
- Information about new games and features on the platform
You may unsubscribe from marketing messages at any time. However, essential account-related notifications cannot be turned off.
Information Sharing and Third Parties
Disclosure of Information to Third Parties
bk95 does not sell or lease your personal information. However, necessary information may be shared with third parties in the following limited circumstances:
- Payment providers: Necessary information is provided to process transactions through bKash, Nagad, and Rocket
- Game providers: Operational information is shared with Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and other approved providers to deliver gaming services
- Identity verification services: For KYC (Know Your Customer) processing
- Legal authorities: To fulfill legal obligations or comply with court orders
- Fraud prevention services: To detect and prevent suspicious activity
All these third parties operate under strict confidentiality agreements and may only use your information for the purposes specified in those agreements.
Cookies and Tracking Technologies
bk95 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser. The types of cookies we use are:
- Essential cookies: For the core functionality of the site — login sessions, security verification
- Functional cookies: To remember your preferences — language, theme, and display settings
- Analytics cookies: To understand site usage — which pages are visited most
- Security cookies: To detect fraudulent activity
You can manage cookies through your browser settings. However, disabling essential cookies may limit some functionality of the site.
How Your Information Is Protected
Technical Security Measures
bk95 uses industry-standard security technologies to keep your information safe. Our security measures include:
- SSL encryption: All data transmissions are secured with 256-bit SSL encryption
- Data encryption: Sensitive information is stored in encrypted form in the database
- Firewall protection: Advanced firewall systems to prevent unauthorized access
- Two-factor authentication: Additional verification options to protect your account
- Regular security audits: Periodic reviews to identify system vulnerabilities
Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide services. After account closure, some information may be retained for a defined period for the following reasons:
- Information required to meet legal obligations
- Financial transaction records that must be kept for the period specified by regulatory rules
- Information related to ongoing disputes or legal proceedings
- Historical information that helps prevent fraud
After the defined retention period, your information will be securely deleted or anonymized.
Your Rights
Your Rights Regarding Personal Information
As a user of bk95, you have several important rights regarding your own personal information:
- Right of access: You have the right to know what information we hold about you
- Right to correction: You may request that any errors in your information be corrected
- Right to deletion: In certain circumstances you may request that your information be deleted
- Right to restrict processing: In some cases you may request that the processing of your information be limited
- Right to withdraw from marketing: You may opt out of promotional communications at any time
- Right to lodge a complaint: If there is a problem with the protection of your information, you may file a complaint with our support team
To exercise these rights, contact our support team. Some requests may require us to verify your identity.
Protection of Minors' Information
bk95 provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors. Our registration process includes an age verification step, and if any user is found to be a minor, their account will be closed immediately and the associated information will be securely deleted.
Policy Changes and Contact
Privacy Policy Updates
bk95 may update this privacy policy from time to time. Changes to our services, technology, or legal requirements may result in changes to this policy.
For significant changes, we will notify you by email or with a notice when you log in to the platform. Continued use of the platform after changes are made will be considered your acceptance of the updated policy.
The "Last Updated" date shown at the top of the policy will always indicate the most recent version in effect. We recommend you visit this page regularly to stay informed.
Contact Us
For any questions or concerns about the privacy policy, please contact our support team.
24 hours a day, 7 days a week support in Bangla
As soon as possible, usually the same day
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